Wrong Orders. The club will only be liable if Rod sends the incorrect part. If the wrong part/part number is quoted by you an exchange of parts can take place (provided there is no damage to the item) but all costs of this exchange will be payable by the purchaser.Faulty Items. Any part you receive which is faulty please contact Rod within 14 days of receipt of your payment. He will advise if he requires the return of the part (this should be completed within the next 14 days). If the item is found to be faulty an exchanged part will be sent Free of Charge and postage for the items returned will be refunded. If the item is not faulty or has been damaged since our postage then the item will be returned to the purchaser together with a further invoice for any additional costs.Exchange Units. Parts marked as Exchange will incur a surcharge. This surcharge will be refunded when your old unit is returned to Rod and is deemed suitable for reconditioning.